{
    "schema_version": "via_ai_product_manager_jobs_v1",
    "data_type": "ai_product_manager_jobs",
    "job": {
        "job_title": "Quality Assurance BP for Brazil",
        "job_level": "未披露",AI生成
        "work_category": "全职",AI生成
        "department": "Keeta",
        "location": "北京市 / 上海市 / 深圳市 / 圣保罗 / 广州市",
        "work_mode": "未披露",AI生成
        "job_category": "运营类"AI生成
    },
    "company": {
        "company_name": "美团",
        "company_industry": "科技零售 / 生活服务",
        "company_size": "10000人以上",
        "company_website": "meituan.com",
        "company_description": "美团通过科技推动服务零售和商品零售的数字化，连接消费者与商户。"
    },
    "compensation": {
        "salary_range": {
            "min": "",
            "max": "",
            "currency": "未披露",
            "cycle": "未披露"
        },
        "benefits": "未披露"
    },
    "requirements": {
        "working_years": "",
        "degree": "未披露",
        "language": "2. Fluency in both Portuguese & English.",AI生成
        "visa_support": "未披露",
        "responsibilities": "1. Quality system tools implementation:\nWork with other function team to implement tools in global scale to support quality system to be able to scalable and localize such as transaction monitoring tool, coaching tool, DSAT analysis etc… \n2. Regulation on transaction monitoring:\nMaintain quality standard to ensure the ability to drive for customer experience and business adherence and develop corresponding policy to ensure the effectiveness. \n3. Close with business and drive the change: \nUnderstand the overall service operation performance status combine opportunity in customer journey to identify key area and drive the change to enhance customer experience with targeted quality audit approach.\n4. Stay connected with regional team:\nWork close with regional team and provide quality intelligence from global perspective.",
        "requirements_text": "1. Proven experience (at least 3+ years) in quality manager or senior quality assurance role, preferably within a contact center environment.\n2. Fluency in both Portuguese & English. \n3. Strong understanding of quality assurance methodologies and best practices in Customer Service.\n4. Experience of work with cross function team and projects.\n5. Excellent communication and interpersonal skills for delivering constructive feedback.\n6. Ability to work independently and collaboratively in a fast-paced environment.\n7. A genuine passion for delivering exceptional customer experience.",
        "skills": [AI生成
            "团队协作"
        ],
        "preferred_qualifications": "未披露",
        "job_highlights": "Join us in shaping the future of Keeta's offshore strategic initiatives! As a key player, you will have the unique opportunity to contribute to the foundational blueprint of our operations while exploring innovative directions for business development.\nCo"
    },
    "contact": {
        "recruiter_name": "未披露",
        "contact_methods": [
            {
                "type": "apply_link",
                "value": "https://zhaopin.meituan.com/web/position/detail?jobUnionId=4776484793&jobShareType=1"
            }
        ]
    },
    "posting": {
        "posting_id": "4776484793",
        "post_date": "",
        "hire_time": "未披露",
        "update_date": "20260917",
        "job_url": "https://zhaopin.meituan.com/web/position/detail?jobUnionId=4776484793&jobShareType=1"
    },
    "fulltext": "Quality Assurance BP for Brazil\nQuality Assurance BP for Brazil\n\n基础信息\n工作地点：北京市 / 上海市 / 深圳市 / 圣保罗 / 广州市\n部门：Keeta\n职位类别：运营类\n职位族群：业务运营\n更新时间：2026-09-16\n\n岗位职责\n1. Quality system tools implementation:\nWork with other function team to implement tools in global scale to support quality system to be able to scalable and localize such as transaction monitoring tool, coaching tool, DSAT analysis etc… \n2. Regulation on transaction monitoring:\nMaintain quality standard to ensure the ability to drive for customer experience and business adherence and develop corresponding policy to ensure the effectiveness. \n3. Close with business and drive the change: \nUnderstand the overall service operation performance status combine opportunity in customer journey to identify key area and drive the change to enhance customer experience with targeted quality audit approach.\n4. Stay connected with regional team:\nWork close with regional team and provide quality intelligence from global perspective.\n\n岗位基本要求\n1. Proven experience (at least 3+ years) in quality manager or senior quality assurance role, preferably within a contact center environment.\n2. Fluency in both Portuguese & English. \n3. Strong understanding of quality assurance methodologies and best practices in Customer Service.\n4. Experience of work with cross function team and projects.\n5. Excellent communication and interpersonal skills for delivering constructive feedback.\n6. Ability to work independently and collaboratively in a fast-paced environment.\n7. A genuine passion for delivering exceptional customer experience.\n\n岗位亮点\nJoin us in shaping the future of Keeta's offshore strategic initiatives! As a key player, you will have the unique opportunity to contribute to the foundational blueprint of our operations while exploring innovative directions for business development.\nCollaborate alongside top-tier professionals from around the globe, working together to create impactful strategies that will define our success in new markets. Your insights and expertise will be instrumental in designing a roadmap that not only meets our goals but also elevates the customer experience.\nWe look forward to welcoming you to our team and embarking on this exciting journey together!\n1. Quality system tools implementation:\nWork with other function team to implement tools in global scale to support quality system to be able to scalable and localize such as transaction monitoring tool, coaching tool, DSAT analysis etc… \n2. Regulation on transaction monitoring:\nMaintain quality standard to ensure the ability to drive for customer experience and business adherence and develop corresponding policy to ensure the effectiveness. \n3. Close with business and drive the change: \nUnderstand the overall service operation performance status combine opportunity in customer journey to identify key area and drive the change to enhance customer experience with targeted quality audit approach.\n4. Stay connected with regional team:\nWork close with regional team and provide quality intelligence from global perspective.\n1. Proven experience (at least 3+ years) in quality manager or senior quality assurance role, preferably within a contact center environment.\n2. Fluency in both Portuguese & English. \n3. Strong understanding of quality assurance methodologies and best practices in Customer Service.\n4. Experience of work with cross function team and projects.\n5. Excellent communication and interpersonal skills for delivering constructive feedback.\n6. Ability to work independently and collaboratively in a fast-paced environment.\n7. A genuine passion for delivering exceptional customer experience.",
    "standard_classification": {
        "std_category_code": "B023",
        "std_aux_codes": [],
        "std_category_status": null,
        "std_taxonomy_version": "20261104"
    }
}