职位详情

职位列表 链接有效 不适用(官网全量采集) official:xiaomi:7542574066461605996

Senior Commerce System Operation Engineer

未披露 · 新加坡 · 小米集团

主分类:客户技术支持
客户服务与客户成功
来源 JD 数据(旧分类保留,当前主分类见上方)
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    "job": {
        "job_title": "Senior Commerce System Operation Engineer",
        "job_level": "高级",AI生成
        "work_category": "全职",AI生成
        "department": "未披露",
        "location": "新加坡",
        "work_mode": "未披露",AI生成
        "job_category": "IT运维"AI生成
    },
    "company": {
        "company_name": "小米集团",
        "company_industry": "消费电子 / 智能制造 / 物联网",
        "company_size": "10000人以上",
        "company_website": "xiaomi.com",
        "company_description": "小米是一家消费电子和智能制造企业,以智能手机、智能硬件和物联网平台为核心。"
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    "requirements": {
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        "degree": "- Bachelor degree in Computer Engineering",
        "language": "未披露",AI生成
        "visa_support": "未披露",
        "responsibilities": "- As E-Commerce system operational engineer, Provide day-to-day support to ensure smooth running of the e-Commerce and Post-sales business systems.\n- Investigate and diagnose relevant system problems and resolve it independently. \n- Coordinate engineers across different teams to offer solutions. \n- Create/track/close incidents or problem related to business systems using IT service management tools. \n- Summarize work and analyze operational data within a required period for the continual working improvement. \n- Establish knowledge database, maintain and update technical support documentation. ",
        "requirements_text": "- Bachelor degree in Computer Engineering, Computer Science or related discipline.\n- Relevant experience in e-Commerce and after-sales  area support with MS D365 will be added advantage.\n- Familiar with SQL, Java / .NET concepts. Basic coding skill is highly preferred.\n- Familiar with mainstream ITSM tools and ITIL processes.\n- As the trainee able to learn fast with high quality.\n- As the trainer able to train new members regularly.\n- Active and keen learner who keeps up-to-date with industry trends.\n- Excellent Customer Service communication skill in relation to providing a World-class IT Service.\n- Communicate with different teams to deal with IT problems. \n- Ability and desire to work collaboratively in multidisciplinary teams. ",
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        "preferred_qualifications": "Familiar with SQL, Java / .NET concepts. Basic coding skill is highly preferred.",
        "job_highlights": "未披露"
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        "recruiter_name": "未披露",
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    "posting": {
        "posting_id": "7542574066461605996",
        "post_date": "2025-08-26",
        "hire_time": "未披露",
        "update_date": "20260917",
        "job_url": "https://xiaomi.jobs.f.mioffice.cn/index/m/position/7542574066461605996/detail"
    },
    "fulltext": "Senior Commerce System Operation Engineer\n职位描述\n- As E-Commerce system operational engineer, Provide day-to-day support to ensure smooth running of the e-Commerce and Post-sales business systems.\n- Investigate and diagnose relevant system problems and resolve it independently. \n- Coordinate engineers across different teams to offer solutions. \n- Create/track/close incidents or problem related to business systems using IT service management tools. \n- Summarize work and analyze operational data within a required period for the continual working improvement. \n- Establish knowledge database, maintain and update technical support documentation. \n\n职位要求\n- Bachelor degree in Computer Engineering, Computer Science or related discipline.\n- Relevant experience in e-Commerce and after-sales  area support with MS D365 will be added advantage.\n- Familiar with SQL, Java / .NET concepts. Basic coding skill is highly preferred.\n- Familiar with mainstream ITSM tools and ITIL processes.\n- As the trainee able to learn fast with high quality.\n- As the trainer able to train new members regularly.\n- Active and keen learner who keeps up-to-date with industry trends.\n- Excellent Customer Service communication skill in relation to providing a World-class IT Service.\n- Communicate with different teams to deal with IT problems. \n- Ability and desire to work collaboratively in multidisciplinary teams. \n- As E-Commerce system operational engineer, Provide day-to-day support to ensure smooth running of the e-Commerce and Post-sales business systems.\n- Investigate and diagnose relevant system problems and resolve it independently. \n- Coordinate engineers across different teams to offer solutions. \n- Create/track/close incidents or problem related to business systems using IT service management tools. \n- Summarize work and analyze operational data within a required period for the continual working improvement. \n- Establish knowledge database, maintain and update technical support documentation. \n- Bachelor degree in Computer Engineering, Computer Science or related discipline.\n- Relevant experience in e-Commerce and after-sales  area support with MS D365 will be added advantage.\n- Familiar with SQL, Java / .NET concepts. Basic coding skill is highly preferred.\n- Familiar with mainstream ITSM tools and ITIL processes.\n- As the trainee able to learn fast with high quality.\n- As the trainer able to train new members regularly.\n- Active and keen learner who keeps up-to-date with industry trends.\n- Excellent Customer Service communication skill in relation to providing a World-class IT Service.\n- Communicate with different teams to deal with IT problems. \n- Ability and desire to work collaboratively in multidisciplinary teams. ",
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