主分类：客户交付项目管理
来源 JD 数据（旧分类保留，当前主分类见上方）
{
"schema_version": "via_ai_product_manager_jobs_v1",
"data_type": "ai_product_manager_jobs",
"job": {
"job_title": "Enterprise Operations Specialist-Germany",
"job_level": "未披露",AI生成
"work_category": "全职",AI生成
"department": "未披露",
"location": "慕尼黑",
"work_mode": "未披露",AI生成
"job_category": "运营"AI生成
},
"company": {
"company_name": "小米集团",
"company_industry": "消费电子 / 智能制造 / 物联网",
"company_size": "10000人以上",
"company_website": "xiaomi.com",
"company_description": "小米是一家消费电子和智能制造企业，以智能手机、智能硬件和物联网平台为核心。"
},
"compensation": {
"salary_range": {
"min": "",
"max": "",
"currency": "未披露",
"cycle": "未披露"
},
"benefits": "未披露"
},
"requirements": {
"working_years": "",
"degree": "未披露",
"language": "Fluent German and good English skills.",AI生成
"visa_support": "未披露",
"responsibilities": "- Manage day-to-day operational topics for enterprise customers, leasing companies, corporate accounts and fleet customers. \n- Coordinate B2B delivery readiness across customer documents, leasing status, payment status, vehicle availability and handover requirements. \n- Act as the main operational contact for leasing companies and fleet customers across Sales, Delivery, Service, Finance and related workflows. \n- Resolve operational blockers and customer escalations related to delivery, leasing, payments, documentation, service coordination and after-sales topics. \n- Define, implement and improve processes for leasing companies, fleet customers and enterprise delivery operations. \n- Ensure external partners understand and follow Xiaomi’s operational processes, requirements, timelines and escalation paths. \n- Support final payment collection, billing readiness and revenue recognition by tracking open items and coordinating resolution with Finance and Sales. \n- Share relevant updates on delivery processes, product changes, service topics, pricing and operational requirements with business customers and partners. \n- Identify recurring issues and drive process improvements to increase speed, transparency and customer satisfaction. ",
"requirements_text": "- Experience in B2B operations, enterprise customer operations, leasing, automotive, fleet operations, sales operations, delivery operations or customer support. \n- Good understanding of operational processes across delivery, leasing, payments, finance, service, documentation or after-sales. \n- Ability to quickly understand, prioritize and resolve operational issues in a structured way. \n- Strong communication skills with internal teams, external partners and business customers. \n- Ability to build professional relationships with leasing companies, fleet customers and corporate accounts. \n- Structured, detail-oriented and proactive working style with strong follow-through. \n- Ability to manage multiple topics in parallel and meet deadlines in a fast-moving environment. \n- Experience defining, documenting or improving operational processes is an advantage. \n- Fluent German and good English skills.",
"skills": [AI生成
"沟通能力"
],
"preferred_qualifications": "未披露",
"job_highlights": "未披露"
},
"contact": {
"recruiter_name": "未披露",
"contact_methods": [
{
"type": "apply_link",
"value": "https://xiaomi.jobs.f.mioffice.cn/index/m/position/7641540052816791846/detail"
}
]
},
"posting": {
"posting_id": "7641540052816791846",
"post_date": "2026-05-19",
"hire_time": "未披露",
"update_date": "20260917",
"job_url": "https://xiaomi.jobs.f.mioffice.cn/index/m/position/7641540052816791846/detail"
},
"fulltext": "Enterprise Operations Specialist-Germany\n职位描述\n- Manage day-to-day operational topics for enterprise customers, leasing companies, corporate accounts and fleet customers. \n- Coordinate B2B delivery readiness across customer documents, leasing status, payment status, vehicle availability and handover requirements. \n- Act as the main operational contact for leasing companies and fleet customers across Sales, Delivery, Service, Finance and related workflows. \n- Resolve operational blockers and customer escalations related to delivery, leasing, payments, documentation, service coordination and after-sales topics. \n- Define, implement and improve processes for leasing companies, fleet customers and enterprise delivery operations. \n- Ensure external partners understand and follow Xiaomi’s operational processes, requirements, timelines and escalation paths. \n- Support final payment collection, billing readiness and revenue recognition by tracking open items and coordinating resolution with Finance and Sales. \n- Share relevant updates on delivery processes, product changes, service topics, pricing and operational requirements with business customers and partners. \n- Identify recurring issues and drive process improvements to increase speed, transparency and customer satisfaction. \n\n职位要求\n- Experience in B2B operations, enterprise customer operations, leasing, automotive, fleet operations, sales operations, delivery operations or customer support. \n- Good understanding of operational processes across delivery, leasing, payments, finance, service, documentation or after-sales. \n- Ability to quickly understand, prioritize and resolve operational issues in a structured way. \n- Strong communication skills with internal teams, external partners and business customers. \n- Ability to build professional relationships with leasing companies, fleet customers and corporate accounts. \n- Structured, detail-oriented and proactive working style with strong follow-through. \n- Ability to manage multiple topics in parallel and meet deadlines in a fast-moving environment. \n- Experience defining, documenting or improving operational processes is an advantage. \n- Fluent German and good English skills.\n- Manage day-to-day operational topics for enterprise customers, leasing companies, corporate accounts and fleet customers. \n- Coordinate B2B delivery readiness across customer documents, leasing status, payment status, vehicle availability and handover requirements. \n- Act as the main operational contact for leasing companies and fleet customers across Sales, Delivery, Service, Finance and related workflows. \n- Resolve operational blockers and customer escalations related to delivery, leasing, payments, documentation, service coordination and after-sales topics. \n- Define, implement and improve processes for leasing companies, fleet customers and enterprise delivery operations. \n- Ensure external partners understand and follow Xiaomi’s operational processes, requirements, timelines and escalation paths. \n- Support final payment collection, billing readiness and revenue recognition by tracking open items and coordinating resolution with Finance and Sales. \n- Share relevant updates on delivery processes, product changes, service topics, pricing and operational requirements with business customers and partners. \n- Identify recurring issues and drive process improvements to increase speed, transparency and customer satisfaction. \n- Experience in B2B operations, enterprise customer operations, leasing, automotive, fleet operations, sales operations, delivery operations or customer support. \n- Good understanding of operational processes across delivery, leasing, payments, finance, service, documentation or after-sales. \n- Ability to quickly understand, prioritize and resolve operational issues in a structured way. \n- Strong communication skills with internal teams, external partners and business customers. \n- Ability to build professional relationships with leasing companies, fleet customers and corporate accounts. \n- Structured, detail-oriented and proactive working style with strong follow-through. \n- Ability to manage multiple topics in parallel and meet deadlines in a fast-moving environment. \n- Experience defining, documenting or improving operational processes is an advantage. \n- Fluent German and good English skills.",
"standard_classification": {
"std_category_code": "B030",
"std_aux_codes": [],
"std_category_status": null,
"std_taxonomy_version": "20261104"
}
}