主分类:数据分析与数据科学
来源 JD 数据(旧分类保留,当前主分类见上方)
{
"schema_version": "via_ai_product_manager_jobs_v1",
"data_type": "ai_product_manager_jobs",
"job": {
"job_title": "社交媒体运营-Local",
"job_level": "校招",AI生成
"work_category": "全职",AI生成
"department": "未披露",
"location": "马尼拉、台北市、胡志明市、雅加达",
"work_mode": "未披露",AI生成
"job_category": "运营"AI生成
},
"company": {
"company_name": "小米集团",
"company_industry": "消费电子 / 智能制造 / 物联网",
"company_size": "10000人以上",
"company_website": "xiaomi.com",
"company_description": "小米是一家消费电子和智能制造企业,以智能手机、智能硬件和物联网平台为核心。"
},
"compensation": {
"salary_range": {
"min": "",
"max": "",
"currency": "未披露",
"cycle": "未披露"
},
"benefits": "未披露"
},
"requirements": {
"working_years": "",
"degree": "未披露",
"language": "1. 日语母语水平,或者在日本有长期生活经验,高度熟悉日本本地社媒平台;2. 可使用英语或中文开展日常工作沟通、文档处理与业务协作;Native-level Japanese proficiency or long-term living experience in Japan, with strong familiarity with local social media platforms.;Ability to communicate and collaborate in daily work us",AI生成
"visa_support": "未披露",
"responsibilities": "1.负责收集多渠道的客户反馈信息,包括问卷调查、客户访谈、社交媒体和客户支持互动,确保全面了解客户需求和期望;\n2.对收集到的客户数据进行分析,识别关键趋势、潜在问题及改进机会,为公司提供有价值的客户洞察;\n3.将客户反馈的分析结果整理成报告,定期向相关部门(如电商、产品、服务)进行汇报,推动客户导向的决策制定;\n4.协调跨部门团队,推动基于客户反馈的产品优化、服务改进和流程优化,提升客户满意度和忠诚度;\n5.监控并分析客户满意度指标(如NPS、NSS、CES),评估客户体验的改善效果。\nCollect customer feedback from multiple channels, including surveys, interviews, social media, and customer support interactions, to gain a comprehensive understanding of customer needs and expectations.\nAnalyze collected customer data to identify key trends, potential issues, and improvement opportunities, providing valuable customer insights for the company.\nCompile analysis results into reports and regularly share them with relevant departments (e.g., e-commerce, product, service) to support customer-centric decision-making.\nCoordinate cross-functional teams to drive product optimization, service enhancement, and process improvement based on customer feedback, aiming to increase customer satisfaction and loyalty.\nMonitor and analyze customer satisfaction metrics (such as NPS, NSS, CES) to evaluate the effectiveness of customer experience improvements.",
"requirements_text": "1. 日语母语水平,或者在日本有长期生活经验,高度熟悉日本本地社媒平台\n2. 可使用英语或中文开展日常工作沟通、文档处理与业务协作;\n3.具有良好的沟通能力和协同能力。\nNative-level Japanese proficiency or long-term living experience in Japan, with strong familiarity with local social media platforms.\nAbility to communicate and collaborate in daily work using English or Chinese, including document handling and business coordination.\nStrong communication and collaboration skills.",
"skills": [AI生成
"团队协作",
"沟通能力",
"英语沟通"
],
"preferred_qualifications": "未披露",
"job_highlights": "未披露"
},
"contact": {
"recruiter_name": "未披露",
"contact_methods": [
{
"type": "apply_link",
"value": "https://xiaomi.jobs.f.mioffice.cn/campus/m/position/7670934795166058803/detail"
}
]
},
"posting": {
"posting_id": "7670934795166058803",
"post_date": "2026-08-06",
"hire_time": "未披露",
"update_date": "20260917",
"job_url": "https://xiaomi.jobs.f.mioffice.cn/campus/m/position/7670934795166058803/detail"
},
"fulltext": "社交媒体运营-Local\n职位描述\n1.负责收集多渠道的客户反馈信息,包括问卷调查、客户访谈、社交媒体和客户支持互动,确保全面了解客户需求和期望;\n2.对收集到的客户数据进行分析,识别关键趋势、潜在问题及改进机会,为公司提供有价值的客户洞察;\n3.将客户反馈的分析结果整理成报告,定期向相关部门(如电商、产品、服务)进行汇报,推动客户导向的决策制定;\n4.协调跨部门团队,推动基于客户反馈的产品优化、服务改进和流程优化,提升客户满意度和忠诚度;\n5.监控并分析客户满意度指标(如NPS、NSS、CES),评估客户体验的改善效果。\nCollect customer feedback from multiple channels, including surveys, interviews, social media, and customer support interactions, to gain a comprehensive understanding of customer needs and expectations.\nAnalyze collected customer data to identify key trends, potential issues, and improvement opportunities, providing valuable customer insights for the company.\nCompile analysis results into reports and regularly share them with relevant departments (e.g., e-commerce, product, service) to support customer-centric decision-making.\nCoordinate cross-functional teams to drive product optimization, service enhancement, and process improvement based on customer feedback, aiming to increase customer satisfaction and loyalty.\nMonitor and analyze customer satisfaction metrics (such as NPS, NSS, CES) to evaluate the effectiveness of customer experience improvements.\n\n职位要求\n1. 日语母语水平,或者在日本有长期生活经验,高度熟悉日本本地社媒平台\n2. 可使用英语或中文开展日常工作沟通、文档处理与业务协作;\n3.具有良好的沟通能力和协同能力。\nNative-level Japanese proficiency or long-term living experience in Japan, with strong familiarity with local social media platforms.\nAbility to communicate and collaborate in daily work using English or Chinese, including document handling and business coordination.\nStrong communication and collaboration skills.\n1.负责收集多渠道的客户反馈信息,包括问卷调查、客户访谈、社交媒体和客户支持互动,确保全面了解客户需求和期望;\n2.对收集到的客户数据进行分析,识别关键趋势、潜在问题及改进机会,为公司提供有价值的客户洞察;\n3.将客户反馈的分析结果整理成报告,定期向相关部门(如电商、产品、服务)进行汇报,推动客户导向的决策制定;\n4.协调跨部门团队,推动基于客户反馈的产品优化、服务改进和流程优化,提升客户满意度和忠诚度;\n5.监控并分析客户满意度指标(如NPS、NSS、CES),评估客户体验的改善效果。\nCollect customer feedback from multiple channels, including surveys, interviews, social media, and customer support interactions, to gain a comprehensive understanding of customer needs and expectations.\nAnalyze collected customer data to identify key trends, potential issues, and improvement opportunities, providing valuable customer insights for the company.\nCompile analysis results into reports and regularly share them with relevant departments (e.g., e-commerce, product, service) to support customer-centric decision-making.\nCoordinate cross-functional teams to drive product optimization, service enhancement, and process improvement based on customer feedback, aiming to increase customer satisfaction and loyalty.\nMonitor and analyze customer satisfaction metrics (such as NPS, NSS, CES) to evaluate the effectiveness of customer experience improvements.\n1. 日语母语水平,或者在日本有长期生活经验,高度熟悉日本本地社媒平台\n2. 可使用英语或中文开展日常工作沟通、文档处理与业务协作;\n3.具有良好的沟通能力和协同能力。\nNative-level Japanese proficiency or long-term living experience in Japan, with strong familiarity with local social media platforms.\nAbility to communicate and collaborate in daily work using English or Chinese, including document handling and business coordination.\nStrong communication and collaboration skills.",
"standard_classification": {
"std_category_code": "T017",
"std_aux_codes": [],
"std_category_status": null,
"std_taxonomy_version": "20261104"
}
}